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Efficient Email Drafts and Delegated Decision-Making
The chapter outlines the importance of creating detailed email drafts to empower assistants in efficiently handling various queries, like vetting podcast pitches based on specific criteria. It stresses the need for structured processes, standard operating procedures, and delegating decision-making to streamline email management effectively. Emphasizing the significance of delegation in email and calendar management, it discusses setting clear boundaries, delegating responsibilities, and tailored strategies for different client approaches.