E221: Turning eCommerce Pain Into CX Pleasure With Proactive Order Tracking & Communication - Jessica Meher, Wonderment - THE ECOMMERCE EDGE Podcast - 26 May 2023
THE ECOMMERCE EDGE Podcast with Jason Greenwood
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The Importance of Prioritizing Your Focus on Shopify
Jess Mayer from Wonder Mint, what is your question for me? I would love to know what type of conventional wisdom does everyone talk about in this space that you think is broken. A lot of D2C brands out there, they have so focused on D2C that they have completely neglected the distribution as a core part of their strategy. And it smacks of a level of almost arrogance when they just flatly refuse to do business with other brands that could sell their products on their behalf.
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