How to Deal With Miscommunication in a Web Design Firm

On the podcast today, we have Nathan Ingram. Nathan is the host at iThemes Training where he teaches WordPress and business development topics via live webinar. Based in Birmingham, Alabama, he has been working with clients to build websites since 1995. He’s also the creator of MonsterContracts, which helps WordPress professionals create contracts for their client work, and it's contracts which are the focus of the podcast today. If you’ve worked directly with clients, then you’ll know that things don’t always go according to plan. Assets might not be delivered on time. The client does not respond to your emails. The expectations of the client begins to creep away from the original proposal. We talk about how contracts can protect you, but also provide clarity to your clients about the process you follow. It’s an interesting conversation which makes contracts seem less adversarial and more about ensuring that your WordPress website projects run as smoothly as possible.