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SCALER POD 07 ft. Akash Saxena, CTO, Hotstar | Cricket, Managing Scale and Future of OTT Platforms

Scaler Pod - The Software Engineer's Podcast

CHAPTER

How Does That Reflect Into Customer First?

When the game marshal is in the hot seat and we see things happening, we obsessively plan. The approach is very much like if you put a rocket into space or put a satellite into space? On ground, this is this a big device. But everyone's focus on was only this has to go up. Nothing else is important beyond that. So how does that reflect into, you know, handling crisis also, customer first?Yeah. What also helps is to have clarity on why you are there. Right. Video must play. Ads must play. Monotimic money. Everything else is below that. Yeah. And of course at some point everything else keeps getting shut off

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