4min chapter

One Knight in Product cover image

Victoria Sakal's Hot Take - You're Either Paying the Research Tax or the Stupid Tax (with Victoria Sakal, Growth, Strategy, & Research Leader)

One Knight in Product

CHAPTER

Navigating the Tensions of Speed and Quality in User Research

This chapter explores the tension between speed and quality in user research, especially within product development. It emphasizes the need for qualified researchers to ensure effective customer experiences while paralleling lessons from aviation and the Olympics on the significance of thorough questioning in research.

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