Chris Voss: Interview with a Master Negotiator
Make It Happen Mondays - B2B Sales Talk with John Barrows
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The Power of Mirroring and Layering
"I got one more question that I'm personally curious about. You talk a lot about mirroring where you say the last three words and what somebody says," he said. "And then you just shut up mirroring versus layering example when you object, okay? Mirroring is so you don't have the budget. That's it."
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