Are You Using AI as a Customer Service Chatbot?

We're no stranger to AI and have been following developments related to it for probably eight or nine years now. We actually have had an AI assisted chatbot for, don't quote me on the exact amount of time now, but I think over two or three years helping with customer support. And that's been really successful for us too in improving the efficiency and customer operations. So yeah, it's definitely not something new to us and I think tools like us are going to be in a fantastic position to capitalize on what's available in AI.