How Do We Change Mabe?

i was one wth a bunch of butdies during the pandemic. And how do we change mabe? We can't change it all the way, but whet eare some nudges to move it,. assuming you think that's not a good thing. How do we nudge it in a slightly different direction? I don't know. i mean, what ends up happening at a company, i had to get air pods replaced at apple yesterday and it was a terrible experience.

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