4 Step Customer Research Process + Conversion Optimization Process for 2023 with Anthony Morgan @Enavi
Conversion Tracking Playbook
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Customer Interviews, Quantum IO
It took close to 20 hours for us to do the customer interviews. It's really easy to set up hotjar or any other tool and set up a post purchase survey. And it doesn't take nearly as much time as like a customer interview. So that's an easy one that anybody could do just needing the right tool. You can get that data right there and analyze it pretty quickly.
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