The Importance of Fresh Eyes in the Evaluation Process

Andy Stansley: If we don't understand why what works, it's almost impossible to protect the things that work. He says evaluation always has to be unfiltered; nothing can be off limits. We need fresh eyes on the organization and people who are experiencing whatever it is we're doing for the first time," he says. "We should never be satisfied, regardless of our age, where we are in our career"