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Creating a shared product mission & energizing your teams | Brian Donohue (Intercom's VP of Product)
The Seed Stage - formerly "the June Podcast"
The Hard Decision to Hire a PM
Q: Do you remember some of the hard decision that you had to make or maybe some of the difficult trade stuff in the early days, is there anything any story that comes to your mind? A: One thing that jumps out is I remember Paul, he's our chief product officer now, he wasn't one of the founders. He was pushing up like we need to do emojis. And so this was for, for teammates to send to their customers, you'll send emojis back,. You know, it seems actically to now talking about it, right? But at the time, I'm like, I've got like 50 problems here going in and you want us
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