Mastering Conversations: Say the Right Thing with Kenji Yoshino
Negotiate Anything
00:00
The Importance of Genuine Humility in Conflict Resolution
Kenji: True curiosity is powered by humility. And it's not often easy for us to generate humility in the middle of a conversation of consequence. He says we vastly overestimate the level of confidence we should have in these topics just because we have 10 gentely interacted with them in some capacity. "We are almost like the done and cruega effect in in action," he adds.
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Transcript
