- Human Debt
- Psychological safety
- What leaders can do to reduce human debt
Psychological Safety, a group dynamic in teams, is a concept defined by academics – in particular Prof Dr Amy Edmondson from Harvard – and studied by Google – in their Project Aristotle looking at high performing teams – and it has been proven to be the cornerstone of any team’s productivity. Teams that have high Psychological Safety are up to 40% more productive.
The 2019 State of DevOps report "found that this culture of psychological safety is predictive of software delivery performance, organizational performance, and productivity”
Duena Blomstrom is the co-founder, CPO, and CEO of
People Not Tech and the author of
People Before Tech, a book about the importance of psychological safety and teamwork in the digital age. She’s also a speaker and a writer, publishing weekly LinkedIn newsletters on “Chasing Psychological Safety” and “The Future Is Agile” and a Forbes contributor.
She’s the creator of the Emotional Banking™ and Human Debt™ concepts and authored a book titled Emotional Banking about fixing culture in the FinTech world and listening to customers’ feelings about money.
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