2min chapter

Cold Call cover image

Management Lessons from the Sinking of the SS El Faro

Cold Call

CHAPTER

You Got a Turn Around?

Davidson has superiors that he's reporting to attack on shore. Theyre seeing the weather. They've got to all be thinking about the fact that these cargo containers could hit the water, and then they lose the value of the ship bren in. So why do none of them say to davidson, you get a turn around. You got a change? Yes, there's a phenomenan that we talk about in our cars called social loafing. Basically, the more people they are who are responsible for something, the less likely any individual is to exercise authority.

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