Leadership has to model the right way to behave, he says. The second you have two leaders pointing fingers at each other, it gives everybody else in the company the entitlement to do the same. And i like to start any role thinking about where those tensioneris, why have they arisen, and resolving them. You need to get strategic allignment.
Our guest is Sara Clemens, most recently COO of Twitch and former COO of Pandora.
In this interview, we explore the nuances of the COO role, which can vary drastically across different companies. We cover:
- The three main COO archetypes and which sorts of folks are best suited for those roles.
- The tactical elements of being a COO, including Sara’s advice for what good strategy actually looks like, and how to truly create a no-blame culture.
- Sara’s lessons on keeping pace as a company doubles in size, including her tips on sketching out “decision rights.”
- Guidance for CEOs considering bringing on a COO to the executive suite.
You can follow Sara on Twitter at @ClemensSara
You can email us questions directly at review@firstround.com or follow us on Twitter @ twitter.com/firstround and twitter.com/brettberson
Learn more about our sponsor, Cocoon, at meetcocooon.com