Fin 2: The Next Generation of AI-First Customer Service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Unveiling the Future: Fin2's Revolutionary Impact on Customer Service
In this chapter, the chief product officer reveals Fin2, an advanced AI customer service agent, detailing its capabilities and reliability. They emphasize the need for authentic performance metrics, showcasing Fin2's impressive resolution rate of 51% and its potential to reshape customer support.
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