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042: Practical Design Discovery with Dan Brown
User Defenders – UX Design & Personal Growth
The Importance of Giving the User the Credit
I couldn't help but think about Steve Jobs and, you know, when you talked about giving the user the credit. Isn't it funny and sad because Steve Jobs said if the user has a problem, it's our problem. It's not their problem. We didn't research enough. But I do feel like because of that, we can move on. We can challenge them some more. And this doesn't eliminate the need to make things clear. It just means we don't have to treat them in a way that disempowers them in any way.
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