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440 Seeing The How by Allen Adamson

The Marketing Book Podcast

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How to Tell the Difference Between a Good Brand and a Bad Brand

You don't have to go into a store and say, can you tell me why you picked up that wrench versus this wrench? You know, find ways to observe people and see the context of where and how they're using your brand. So often we do research, like a rear view mirror, but they can't help you see around the corner. Of course, Steve Jobs famously talked about this; he said if you asked them without stimulus, their thinking would be "Oh, those are terrible ideas"

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