Do You Have Lower Tier Activities Robbing You of Higher Tier Priorities?

If you're like most leaders I know, you've got lower tier activities that are robbing you from higher tier priorities. The reason it happens is because you've never clarified your top tier priorities. What's urgent to someone on the outside will crowd out what's most important for the mission of your organization. If you don't decide what's mostimportant, other people will decide for you.