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If you're only hearing, then there's really no point of having the conversation. Empathy is getting outside of our own self so you understand what emotions they might be experiencing. You can resolve conflict in a much easier way than if you only have your your hearing ears on.
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AI-powered
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Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode