3min chapter

Azeem Azhar's Exponential View cover image

How Network Effects Rule the World (with James Currier)

Azeem Azhar's Exponential View

CHAPTER

How Much Is a Customer Worth to Me Based on Their Continued Business?

Riht: There's a network effect, which drives more messes as well. The ability for p s g to analyze its network structure and they can start to be scientific about how they se what you used to call the customer base, but you now call the fine network. I'll give you an example. Imagine if you have a group of particularly attractive p s g fans that like to come and, you know, wear scantily clad clothes on the side lines,. We'll get the more energized about buying tickets. Thand should p be paying those fans to come? Can they start to measure the impact of those particular fans and their oversized impact on the value of the network

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