Roxanne Jones: I like that notion o time, resetting and and not being afraid to say, i don't know. And just making sure that your communicating frequently can help. Thank you for that. Now, you followed jack welch at g e, and in your book, you mention that one lesson you learned from him was, quotegood leaders speak in one voice to the entire company and in subtly different voices in an auditorium and conference room or one on one. Why do you feel this lesson is so important? And how do you pick specific words or vocabulary based on the audience you're speaking to?

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