Roxanne Jones: I like that notion o time, resetting and and not being afraid to say, i don't know. And just making sure that your communicating frequently can help. Thank you for that. Now, you followed jack welch at g e, and in your book, you mention that one lesson you learned from him was, quotegood leaders speak in one voice to the entire company and in subtly different voices in an auditorium and conference room or one on one. Why do you feel this lesson is so important? And how do you pick specific words or vocabulary based on the audience you're speaking to?
“I say sometimes that leadership is a journey into yourself. It’s self-renewal, self-reflection, self-confidence. It’s going to bed kind of scratching your head and saying, “Man, I’m not as good,” and waking up the next morning and trying it again — and I think that’s what matters.” In this episode of Think Fast, Talk Smart, former CEO of General Electric and Stanford Graduate School of Business lecturer Jeff Immelt sits down with lecturer Matt Abrahams to discuss communicating during times of challenge and pressure. “There’s no such thing as perfection of crisis,” Immelt says. “This is a pass-fail test, and all you really want to do is make progress.”
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