Unchurned - The No. 1 podcast for Customer Success cover image

How to Gain Control of Your Customers and Win Trust ft. Damien Howley

Unchurned - The No. 1 podcast for Customer Success

00:00

Celebrating Wins in Customer Success

This chapter highlights the crucial role of customer success managers in recognizing and celebrating small achievements in client interactions. It emphasizes shifting the focus from apologies to celebrating successes as a means to strengthen customer relationships.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app