Is Decision Intelligence the next big thing in AI?
The Future of the Firm
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Decoding Decision Intelligence in Professional Services
The chapter explores the critical role of decision intelligence (DI) in professional services, emphasizing the continued necessity of consultants in complex decision-making scenarios despite advancements in AI technology. It discusses the challenges faced by consulting firms in incorporating DI and AI into their services, including the lack of standardized methodologies. The conversation underscores the importance of evidence-based decision making and highlights the accelerated interest in decision intelligence due to the impact of COVID.
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