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Dialogue. The Consumer’s Hierarchy of Preferences—The Other Side of The Consumer Value Prop

The Synopsis

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Understanding the Consumer's Hierarchy of Preferences

In this chapter, they introduce the concept of the consumer's hierarchy of preferences, which is based on Maslow's hierarchy of needs. They discuss the relationship between preferences and purchasing decisions and highlight the importance of fulfilling consumer preferences in creating consumer surplus. The chapter also explores how the consumer's hierarchy of preferences can be applied by investors.

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