We use the paper, Articulating the Differences Between Safety and Resilience, in order to frame our chat.
Topics:
- How to navigate competing operational goals.
- Why there isn’t a lot of great theory about goal conflicts.
- Exploring how people make decisions.
- How dealing with risk gives you expertise.
- Piece-rate contracting strategies.
- Why simulations can hurt or help.
Quotes:
“So, you’re constantly in this fuzzy boundary of, well, we’ve made the trade-off for safety, but how do we know that we had to make it?”
“Step one was to do what we suggested is necessary for a lot of safety research; which is to get out there and to at least spend some time watching it correctly in context.”
“We need to be very mindful of piece-rate contracting strategies...which is that contractors don’t get paid if the work doesn’t get done.”
Resources:
Morel, G., Amalberti, R., & Chauvin, C. (2008). Articulating the differences between safety and resilience: the decision-making process of professional sea-fishing skippers. Human factors, 50(1), 1-16.
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