People who get energy from change, and there are people who find change exhausting. Being honest about that is really important in a hypergrowth environment. You want people who are like, i am here, and every day i am thinking about how i make this bitter. And that's a different mind set than somebody who's more comfortable with more stable environments. It can be a defining factor in whether or not they're able to succeed in hypergrowth businesses.
Our guest is Sara Clemens, most recently COO of Twitch and former COO of Pandora.
In this interview, we explore the nuances of the COO role, which can vary drastically across different companies. We cover:
- The three main COO archetypes and which sorts of folks are best suited for those roles.
- The tactical elements of being a COO, including Sara’s advice for what good strategy actually looks like, and how to truly create a no-blame culture.
- Sara’s lessons on keeping pace as a company doubles in size, including her tips on sketching out “decision rights.”
- Guidance for CEOs considering bringing on a COO to the executive suite.
You can follow Sara on Twitter at @ClemensSara
You can email us questions directly at review@firstround.com or follow us on Twitter @ twitter.com/firstround and twitter.com/brettberson
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