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DX on DX (Changelog Interviews #551)

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How to Ask Questions About Tech Debt

There is certainly a science to this for sure. A science and an art to asking the right kind of questions to uncover the depth of what might be there. When you look at the human mind as a computer, it really opens your eyes up to what's possible. It really moves you away from like not viewing humans in data but rather they have that type of biased, unreliable information. And so when you understand the steps the human mind goes to retrieval, right? I mean, literally under it are like the terms "information retrieval" and "retrieved" The psychology of the Survey Response can actually break down cognitive steps involved in answering a question.

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