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Is It a Line, Design a Sign?
Sark: We have this primal need to please people, at least i do. And what i find so fascinating about email as a medium is that you and i cal like we have no control over what comes into our in box on some level. But yet i experience the impact of once they all arrive, i'm overwhelmed, or i feel guilty, or i get anxiety. So i do think that the alin piece is about, yes, it is being willing to say no, being willing to saying no to increasingly good things.