The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Introduction

WinterCom on product is hosted by Intercom co-founder and Chief Strategy Officer, DES, trainer. Today's episode is all about ChatGPT and its impact on customer support and more. Joining us is InterCom's Director of Machine Learning, Fergal Read, who will be sharing insights and answering questions about this game-changing tool.

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