2min chapter

At Work with The Ready cover image

139. The Great Decision-Making Disconnect

At Work with The Ready

CHAPTER

The Cost of Eliminating Risk

I think most decision king processes in most organizations are about eliminating as much risk as possible, which is dumb? Yes, sure, it's just dumb. I think it's about the elimination of mistakes and the elimination of risks. What we end up with is layers upon layers upon layers to avoid a mistake that might not have actually been that big of a deal, might not have ever happened again. And so like, ok, one time someone interpreted the policy in this particular way as they were leaving the bank, and our lawyers couldn't, you know, argue it with them,. So now we have to rewrite the policy and spend six months pushing that policy to 80 thousand employees. It's

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