Intercom on Product: Building Software in an AI-first World cover image

Intercom on Product: Why making every day count is key to progress

Intercom on Product: Building Software in an AI-first World

CHAPTER

How Do You Generate Speed?

A great process is one that takes away a lot of decision making. We want people to make decisions about the product and not happen to think about like all the stuff that surrounds it. Every step and every principle, if we ask people to follow it, they all cost something. What do you think about the ROI of a principle or a process? When's it worth keeping?

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