3min chapter

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Zapier Co-Founder Mike Knoop on category creation, API evolution & AI architecture | E1769

This Week in Startups

CHAPTER

The Importance of Retention in Chat

I do think that a lot of the plugins and folks I've talked to the retention is a problem right now with them. Most people in the world haven't even worked chat to be team to their workflows yet so like no asking them to then add on a plug in that is also an active development. We're still quite a boy is way before you're going to see kind of the refinement you needed from a lot of these this like plug and ecosystem. Even just getting the penetration of chat between legitimate like sticky use cases I think is still still searched for most most well.

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