The Importance of Retention in Chat

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I do think that a lot of the plugins and folks I've talked to the retention is a problem right now with them. Most people in the world haven't even worked chat to be team to their workflows yet so like no asking them to then add on a plug in that is also an active development. We're still quite a boy is way before you're going to see kind of the refinement you needed from a lot of these this like plug and ecosystem. Even just getting the penetration of chat between legitimate like sticky use cases I think is still still searched for most most well.

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Today’s show:

Zapier’s Mike Knoop joins Jason to discuss the early days of Zapier before breaking down the evolution of app integrations and API usage (1:20). They dive into reducing friction for Zapier users, regulating AI, the limitations of present-day AI architecture, and more (43:06).

Check out Zapier: https://zapier.com/

Follow Mike: https://twitter.com/mikeknoop

Time stamps:

(0:00) Mike Knoop joins Jason

(1:20) Zapier’s origin story

(8:40) Zapier’s key inflection point and its profit-sharing model

(14:05) Zapier’s business model

(15:48) Embroker - Use code TWIST to get an extra 10% off insurance at https://Embroker.com/twist

(17:03) The evolution of app integrations and API usage

(23:41) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

(25:00) Zapier demo + incorporating AI into your workflow

(36:43) Eight Sleep - Go to https://eightsleep.com/twist to check out the Pod Cover and get $150 off at checkout!