Engineering Culture by InfoQ cover image

Elisabeth Hendrickson on Systems Thinking for Quality Engineering

Engineering Culture by InfoQ

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Navigating Software Quality Challenges

This chapter explores the difficulties organizations encounter in software delivery, focusing on systemic issues and the importance of understanding interconnected decisions. It emphasizes the role of data and causal mapping in addressing quality issues and improving collaboration across teams. By advocating for a strategic approach to quality engineering, the chapter highlights the need for disciplined practices and realistic improvements over sweeping transformations.

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