4min chapter

The Seed Stage - formerly "the June Podcast" cover image

Creating a shared product mission & energizing your teams | Brian Donohue (Intercom's VP of Product)

The Seed Stage - formerly "the June Podcast"

CHAPTER

The Importance of Value Based Pricing

Finn was easier because basically the cost of running AI are so high. We knew we'd have to do something different, but what do I do with heart? So you get in these incredibly fun philosophical conversations about pricing. And we ended out at like trying to map towards value, which is towards when Finn resolved the conversation and our customers question. But it's hard because it's hard to predict. It's hard to estimate what the costs are. It's also subjective.

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