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3min chapter
1533: What is Customer Service For by Seth Godin on Creating Value and Fostering Loyalty
Optimal Work Daily - Career, Productivity and Entrepreneurship
Transforming Customer Experience and Commitment to Service
This chapter emphasizes the crucial role of effective customer service in fostering loyalty, urging organizations to remain committed to their goals without compromising quality. It also shares insights from the host's experience in management and leadership, enhancing the understanding of customer experience transformation.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode