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1533: What is Customer Service For by Seth Godin on Creating Value and Fostering Loyalty

Optimal Work Daily - Career, Productivity and Entrepreneurship

CHAPTER

Transforming Customer Experience and Commitment to Service

This chapter emphasizes the crucial role of effective customer service in fostering loyalty, urging organizations to remain committed to their goals without compromising quality. It also shares insights from the host's experience in management and leadership, enhancing the understanding of customer experience transformation.

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