Rethinking Hospitality: Embracing Retail Innovation and Collaboration

In this episode, Danica Smith, Hospitality Daily’s guest experience correspondent and founder of MorningStar GX, breaks down Zara's innovative "Travel Mode" initiative, demonstrating how hospitality leaders can draw inspiration from retail to rethink guest experiences. She highlights the importance of creative, cross-industry collaborations and addresses critical debates surrounding sustainability, brand alignment, and the future role of retail in hospitality. 

See Danica's post about Zara's "Travel Mode"

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Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands