
Dana Tessier - Director of Knowledge Management at Shopify
Knowledge Cast by Enterprise Knowledge
Introduction
Dana tessie is the director knowledge management at chopfi. She explains how an organization identifies, captures, shares and uses knowledge to improve their overall eeffectiveness in relation to their business priorities. Dana: You don't manage knowledge for knowledges sake. Inits about people that are engaging in these activities and that are trying to realize the mission of your organization. So it's all about making things better, more effective, improving customer satisfaction.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.