Gareth and Josh Bryant talk through a hand-crush injury. The incident serves as a case study for exploring deeper causes of workplace events and shifting the focus from blaming individuals to understanding systemic factors. Josh details how the company responded to the event by implementing the “4Ds” (what's dumb, what’s difficult, what’s different, and what’s dangerous) as part of their operational learning. Josh emphasises the importance of learning teams, a method they adopted to foster open communication and understand the context behind worker actions. This approach led to a more positive safety culture and a shift from blame to curiosity. He also stresses the importance of safety not being proprietary and the need for sharing best practices.
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Human in the System
Transforming teams. Unlocking human potential.
Using principles from Human Factors (HF), High-Reliability Organisations (HRO), and Human and Organisational Performance (HOP), we develop and deliver highly immersive and impactful programmes using the High-Velocity Learning LAB (HVLL) concept. We give you the know-how, the tools and the support to make results stick and empower your people to achieve the extraordinary. We help you answer the question "How do we uncover those hidden stories in our organisation?"
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