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The Co-Creator of the iPod and iPhone on Radical Innovation (with Tony Fadell)

Azeem Azhar's Exponential View

CHAPTER

Product Managers Are the Voice of the Customer

A product manager is the voice of the customer. He or she has full empathy for the customer and tries to help them understand what it is we do um in their language. The idea of product, i think, is a relatively young professional discipline. People knew about project managers who knitted all the teams together and and delivered something on time.

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