Is This Real?

There was a building of trust. The leader saying, we don't want you to struggle on and you can tell us anything and we won't be angry. And so they were responding in a supportive way to these admissions of people having to do workarounds - which is quite a big deal. They're like, Oh, okay, well, and it just got more and more workarounds and issues were surfaced over time. It's not possible to have two separate isolations at one end of the pipe and the other end of the Pipe. It's Not possible to do that because it's leaking valves.