The Importance of Observation

When we give ourselves some space to get curious and just observe what's going on, then we can get a fuller picture of what's really happening. Waldinger and Schulz write that thoughtful observation can round out our initial impressions or expand our view of a situation. Now the select stage is where we make a choice of what we want to do about the situation. The last step is to reflect on how things went. What could our plan work out as expected? Why or why not? What could we have done that might have made things much more effective?