12min chapter

Private Practice Owners Club cover image

The CEO Kickstart Program With New PPO Club Coach Tracy Bond

Private Practice Owners Club

CHAPTER

Balancing Care and Finances in Healthcare

This chapter addresses the critical need for effective communication of payment expectations to patients in a healthcare setting. It emphasizes training front desk staff to ensure patients understand payment policies and reflects on the importance of financial viability alongside patient care. The discussion also highlights the transition from emotional decision-making to a more analytical, objective approach in managing a practice's business operations.

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