AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
Jay Nathan’s Take on CS
Gain Grow Retain
The Role of Chief Customer Officers in the B2B Economy
The next question that I have for you is, OK, the beaten question about CS owning upsells and crosses. What is your stance on this question? Right? I mean, I believe, sorry, I'll hear you. Or no, no, that's why I'll tell you later. I think we've already touched on a decent bit. Yes, that is so true. But again, it really is dependent on your situation. If you're in a cross-sell situation, then that's probably again,. A cross-sell being I'm selling a new product into a new division or the same product into aNew stakeholders. Why not let a salesperson run that motion
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode