The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving cover image

489: Leadership and Self-Deception with Arbinger Managing Partner, Mitch Warner

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

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Connecting Beyond Words

This chapter recounts a transformative experience in a nursing home where the speaker learns to see beyond challenges while connecting with a non-verbal patient named Linda. Through the discovery of a communication board, the chapter emphasizes the importance of recognizing individual humanity and the fulfillment derived from genuine connections in caregiving.

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