Do You Have a Relationship Manager?

How do you build a strong culture among a team that’s fully remote? How do you make sure people are motivated and goal-driven? What do you need to look for when hiring a coach for your team? What is non-violent communication and why is it important?

Nicolas Vandenberghe from Chili Piper is a serial entrepreneur, and he’s been there and done that. In this episode, we discuss all of the above, and also talk about their acquisition channels, raising money as a bootstrapped founder, and challenges faced by solo entrepreneurs.

⏱ What you’ll find and when:

00:00 Intro
02:38 Raising money as a bootstrapped founder
09:51 How do you decide the right moment to raise money?
13:26 The secrets to building a strong culture in the sales team
21:49 Hiring coaches to grow your team stronger
26:49 Acquisition channels to transition into something bigger
30:54 Advice on customer success and account management
32:08 Chili Piper’s ideal customers
36:36 Challenges towards $100M ARR
41:09 Difficulties and challenges faced as an entrepreneur
47:09 What it’s like to work with your wife
49:02 Some golden advice for solo founders
51:26 Flash questions

🔗 Connect with Nicolas:

LinkedIn: https://www.linkedin.com/in/nvandenberghe/
Chili Piper: https://www.chilipiper.com/