The Future of Employee Experience in 2022

This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations.

In this episode, we discuss:

• How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactions
• Focusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companies
• The relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goal

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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