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Episode 1811:
Jeff Cornwall highlights how effective communication in business is becoming a lost art, urging leaders to return to clarity, transparency, and trust-building dialogue. He also explores how expanding your dashboard beyond financial metrics to include people, culture, and customer impact can create a more balanced and sustainable view of business success. Together, these insights encourage leaders to strengthen relationships and decision-making by valuing both communication and holistic measurement.
Read along with the original article(s) here: https://drjeffcornwall.com/2022/02/16/the-lost-art-of-business-communication/ AND https://drjeffcornwall.com/2022/02/22/expand-your-dashboard/
Quotes to ponder:
“Without effective communication, trust cannot be built.”
“Over time, leaders have expanded the concept of the dashboard to include other non-financial measures that drive long-term value creation.”
“The dashboard has become an essential tool to help entrepreneurs manage the uncertainty of their business environment.”
Episode references:
The Balanced Scorecard: https://www.amazon.com/Balanced-Scorecard-Translating-Strategy-Action/dp/0875846513
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