I think bureaucracy and process are almost terms that are exclusive to things that did not work. It is fundamentally extremely hard to build things in groups of people right. There's very few very very important things that can be done by individuals anymore on just we've almost mined the entire value space. Very often there is conflict between dissonant infinite games. The infinite game of Shopify is causing this like getting towards the horizon behind which there's a lot of value for entrepreneurs. What you need to do is get as many groups and as many things like parts of the company to all be in alignment with this overall overarching goal.

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