
Why It’s So Hard for Us to Subtract
Peoples & Things
00:00
The Ribbon Cutting Paradox
Sally Kohn: I think that these two things are probably very, uh, related in this way. She co-wrote a book called the innovation delusion and talks about how we neglect maintenance from a pair. How do you incentivize maintaining something nicely or subtracting?Kohn: You can make subtraction noticeable, right? You just tend to have to do more of it.
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